Mtn river walk

Item: MTN South Africa
Rating: 1
Author: Chantal Anderssen van Niekerk

Doesn't even deserve a star at all. After 2 complaints on hello Peter a so called manager called me from Mtn regarding my phones from black friday that we still haven't received and would give me feedback and a week later still no feedback....guess I'm going to have to just cancel the 2 contracts that we have and so sad as we've been with mtn for over 21 years! My number once again ********** 193 or ********** 201..

Helpful (0)

Replies (2)

MTN South Africa's replyOfficial

14 Jan 2019, 08:33

Good Morning Chantal

My apologies for the delayed response.

Please be advised that your query has been escalated to the store for further investigation. I am awaiting feedback and will update you as soon as possible.

Warm regards, Jessica John Complaints Management Team

Best regards,

MTN South Africa's reply14 Jan 2019, 08:33

Official

Best regards,

MTN South Africa's replyOfficial

14 Jan 2019, 14:35

Good Morning Chantal

Please be advised that I am still awaiting feedback, I will update you soon.

Warm regards, Jessica John Complaints Management Team

Best regards,

MTN South Africa's reply14 Jan 2019, 14:35

Official

Good Morning Chantal

Please be advised that I am still awaiting feedback, I will update you soon.

Warm regards, Jessica John Complaints Management Team

Best regards,

Mtn river walk

About

Community

Businesses

Follow Us