HC
Harry C

1 reviews | Active since Jan 2018

31 Mar 2019, 22:13

MTN rips off private consumers in favor of Business. Shame on you.

Mtn charge business customers less than private. Just another way to ***** from the poor. See example below on a sim only contract: AS a business you can get 400 minutes and 6.5 gb data for R329 The closest to this as a private person is 200 minutes and 2 gb data for R399 pm Shame on you

0
Replies (3)
MTN South Africa
MTN South Africa's reply03 Apr 2019, 13:55
Official
Good day Bill,

Thank you for your post.

Kindly note that our business unit have advised that they don't have this deal both in February and March promos. Please advise where it was advertised.

Warm Regards,
Zanele Mazibuko
Complaints Management Team




HC
Harry C's update09 Apr 2019, 18:29
Reviewer Update
They must be a bunch of idiots. March issue page 2. If you want pictures I can send it to you. By the way I sent a request by email on the 4th of March, have not heard anything from Customer care. Reference number below. Cancel Insurance [#186369]
HC
Harry C's update12 Apr 2019, 13:45
Reviewer Update
Still waiting for a respond to this Reference number. Cancel Insurance [#186369] The email I received back says you respond in 4 hours? It has been 8 days. Will do another Hello Peter next week. By the way the same offer that you guys say does not exist is in the April catalogue as well,