MTN RIPS ME OFF

Hi there,

I have taken a mobile contract with Mtn via the telephone with a sales consultant named Nadene. My contract was for R269p/m which I repeated numerous times throughout the consult. For some idiotic reason I have been charged R299p/m. Which is not agreed. I phoned on multiple occasions and the sales consultant was always not around but I did take it up to their team supervisor Randle with ref ********** 79 that this will be sorted and the recording will be checked for varification of the amount. Shortly after I had recieved an sms saying the query has been resolved with reference number 1- ********** 4957. To date I am still getting charged this amount and I phone them today and spoke to a gentlemen named Joshua with ref ********** 45 and all I get is it has been put onto the system but no one cares to resolve this yet I am easily debited monthly. I can take this contract with another service provider and get much more for the price I'm currently paying. The sales consultant named Nadene did not even email me the contract. If they are unable to sort this out they can take back this phone as I did not sign up for this. Stop taking my money, I had not granted permission for such an amount.

Thanks