1 reviews | Active since Nov 2010
MTN Ripping people off big time #***9
<p>I am writing this email to show my frustration with MTN insurance.<br />Not getting any feedback from anyone regarding my claim that was submitted and when i tried calling the call just gets cut off after holding for like 30 Min to an hour. Conatcted MTN directly and they also tried assisting without any luck. Provided me with their Ref number ********** 49</p> <p>The next email i am going to write will be to hello peter, because i am tired of paying for something and i am not getting any joy from it.</p> <p>Hope to get some kind of feedback regarding this issue.</p> <p><br />Regards,<br />Regan Arends</p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that the matter has been escalated to the insurance department supervisory team for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that the matter has been escalated to the insurance department supervisory team for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Hi Siphumezo
How long do i still have to wait for my phone to be collected, repaired and brought back to me?
We are heading for festive season and you probably closing in December.
Is this another empty promise or should i just forget about MTN and find myself another service provider?
Hi Siphumezo
How long do i still have to wait for my phone to be collected, repaired and brought back to me?
We are heading for festive season and you probably closing in December.
Is this another empty promise or should i just forget about MTN and find myself another service provider?
Hi Pinnacle marketing (MTN Insurance)
I am very sorry to say that I still haven’t received more information regarding my claim after I had to resubmit the damn form. Spoke to a couple of people but still no answer. I have had no successful communication with below people after they required various information that was provided to them.
********** ********** **********
Can someone from either MTN or the insurance company get back to me regarding my claim that has been logged since last year?
Regards,
Regan Arends
Hi Pinnacle marketing (MTN Insurance)
I am very sorry to say that I still haven’t received more information regarding my claim after I had to resubmit the damn form. Spoke to a couple of people but still no answer. I have had no successful communication with below people after they required various information that was provided to them.
********** ********** **********
Can someone from either MTN or the insurance company get back to me regarding my claim that has been logged since last year?
Regards,
Regan Arends