BY
BRENDA Y
1 reviews | Active since May 2013
30 Jun 2015, 14:30
MTN *********** PENSIONERS
on the 29-05-2015 my dad went to Nashua mobile the glen to get a contract upgrade, Monthly cost R570, Hardware Subsidy R170 Data Bundle R99 on a Mychoice 500 package, Imagine his surprise when he got a bill of R1279.29 for a packet switched data calls, he has been in contact with both MTN as well as Nashua Mobile non stop regarding getting it reversed, even had a mail from a Kyle Anthony Vissie of MTN Stating that a 1gig data bundle was not included, <br> <br> I want this reversed immediately, no excuses no delays, or I will take it futher
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Replies (1)MTN South Africa's replyOfficial
11 Jul 2015, 10:37Hello Brennie,
Thank you for posting.
The numbers you provided does not match the records on our system. Please furnish us with the cell number or account number in question in order for us to assist you promptly.
Regards,
Lawrence
REQ: ***
Thank you for posting.
The numbers you provided does not match the records on our system. Please furnish us with the cell number or account number in question in order for us to assist you promptly.
Regards,
Lawrence
REQ: ***
MTN South Africa's reply11 Jul 2015, 10:37
Official
Hello Brennie,
Thank you for posting.
The numbers you provided does not match the records on our system. Please furnish us with the cell number or account number in question in order for us to assist you promptly.
Regards,
Lawrence
REQ: ***
Thank you for posting.
The numbers you provided does not match the records on our system. Please furnish us with the cell number or account number in question in order for us to assist you promptly.
Regards,
Lawrence
REQ: ***
