MTN Ripp off
<p>I am an MTN network user, I bought airtime few weeks back and data budles and I opened my browser as usual within seconds my data was depleted and all my R28.00 airtime gone, today again I bought R30 airtime then I purchased 1.50 rush hour bundle which is 10mb within seconds it was gone and all my remaining airtime too which was 26.00. Then I called their customer service they said it's due to internet which I went to Internet less than 5 minutes. MTN is ripping us off no this is not good. Their airtime and data does not last.</p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that on data/internet sessions you get charged according to the amount of data sent and received not the time spent on a data session.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that on data/internet sessions you get charged according to the amount of data sent and received not the time spent on a data session.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,