<p>I took up a contract with MTN for and Samsung Tab 3 that comes with a nokia microsoft phone for R140 per month where I get R55 airtime on the contract sim card 3 months ago. the 1st month they debited R224, last month they debited R1 264 of which i reversed because thats ridiculous. Now this month they debited R2 216 from my account and i didnt even use their R55 airtime the gave me!!!! the phone has been off and unused for a whole month!!! now tell me if that makes sense. I used no data or airtime on this sim card and why am I being charged so much!!! I went to the MTN shop and they never gave me a proper explanation. I was told I have a credit of R1000 to use once i have depleted the R55 airtime they gave me. so why the hell am i paying for it when i have not used it? and this was never stipulated to me when i signed up. Anyway I dont care. I just want you to cancel the whole thing and take your phones back because this was never what i signed up for!!!!! waiting for your response asap!!! the contract number is: ********** 778</p>
Thank you for your post.
We apologize for any inconvenience incurred.
We have tried to contact you 2x every time the call is ended.
Please note that is you send the complaint the Hello Peter system protect any numbers on our side we pick up the account information as ****.
Please can you assist us with the account information and reply private to assist you.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
Thank you for your post.
We apologize for any inconvenience incurred.
We have tried to contact you 2x every time the call is ended.
Please note that is you send the complaint the Hello Peter system protect any numbers on our side we pick up the account information as ****.
Please can you assist us with the account information and reply private to assist you.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.