RO
Roger O

1 reviews | Active since Mar 2017

14 Mar 2017, 08:46

MTN Rip-off

<p>I am a Prepaid subscriber of MTN. Every month I buy at least 1G of data. I pay Cash for this and it is not a free reward or anything like that from MTN. It is mine, I paid for it.</p> <p>MTN elects to limit the term of usage on my data that I paid for. They tell me I should use this within 30 days. I disagree because I paid for it and I can use it for as long as it lasts whether it is 30, 60 or whatever days.</p> <p>Should I buy myself a new car for cash and a month later the dealer lets me know that my usage of that car that I bought for cash has expired and that I must return the vehicle to the dealer. I will be as mad as I am now anout MTN.</p> <p> I will not accept MTN putting limits on what is my property because this is pure dishonesty and borders on ***** / ********ity.</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply14 Mar 2017, 09:28
Official

Thank you for your post.

We apologize for any inconvenience incurred.

The complaint has been sent to the 173 Supervisors to contact and assist you with feedback.

Kind Regards,

Alice van der Merwe

REQ:***

Best regards,