NG
Nizaam G
1 reviews | Active since Jun 2014
29 Jul 2015, 21:27
mtn *******
Words cant describe the **** service mtn offers my mom bought R60 airtime on the 28/07/2015 no calls or sms were made on the the following day she has a 0.00 balance I tried calling customer service I get disconnected all the time , Ill never recommend anyone to your service use are a bunch of *****s ripping people off I will be going to icasa logging a formal complaint
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MTN South Africa's replyOfficial
12 Aug 2015, 14:56Hello nizaamgamiet27,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The number you provided shows to be an inactive number. Please provide us with the correct number so we can investigate.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The number you provided shows to be an inactive number. Please provide us with the correct number so we can investigate.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply12 Aug 2015, 14:56
Official
Hello nizaamgamiet27,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The number you provided shows to be an inactive number. Please provide us with the correct number so we can investigate.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The number you provided shows to be an inactive number. Please provide us with the correct number so we can investigate.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Best regards,