Mtn *******
What a ******* !!<br> I had between R155-160 airtime this morning(did not check exact amount) specifically changed to a per second billing where it states 79c for a minute<br> I made ONE phonecall this morning that lasted 38seconds and i am left with R2.00 !!!????!!!!???? <br> I have actual screenshots of the above
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MTN South Africa's replyOfficial
06 Aug 2015, 13:26Hello stassj7311,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that we are unable to retrieve any information on the numbers provided above.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that we are unable to retrieve any information on the numbers provided above.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,
MTN South Africa's reply06 Aug 2015, 13:26
Official
Hello stassj7311,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that we are unable to retrieve any information on the numbers provided above.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that we are unable to retrieve any information on the numbers provided above.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,