SM
Sibongile M

1 reviews | Active since Jan 2018

15 Apr 2020, 10:23

MTN Ridiculous data charges

MTN is ridiculous! Their data is so expensive yet runs out so quickly like it's nothing! And then when you find an option that has data that is a bit cheaper, you try that option the next day and it's no longer available, it's like they just want you to purchase 1GB for R49 that will last for 1day I mean imagine! They are very inconsiderate with their clients in fact I don't even think they care at all. It's so ridi especially given the current circumstances.

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Replies (1)
MTN South Africa
MTN South Africa's reply15 Apr 2020, 12:46
Official
Good day Sibongile,
   
 Thank you for taking time to raise your concerns with MTN.
    
 Kindly accept our apologies for any inconvenience caused.
 We value your support and loyalty with the MTN brand. Rest assured that MTN is working on revamping our service delivery to you as our valued customer, watch this space.
   
 Kind Regards,
 Complaints Management Team
 Nonz.


Best regards,