CM
Carmen M
1 reviews | Active since Aug 2016
30 Aug 2019, 11:41
MTN Retentions - Sucks!!!!!!!!!!!!!!!!!!!!!!!!!!!!
mtn retentions service is disgusting 40 min on a phone waiting for a consultant and no help at all. no customer service at all. I just want an early upgrade
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MTN South Africa's replyOfficial
02 Sept 2019, 08:39Good day Carmen
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephonic conversation, the Retentions department will call you this morning for the upgrade.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephonic conversation, the Retentions department will call you this morning for the upgrade.
Warm regards,Mazwi ZumaComplaints Analyst
MTN South Africa's reply02 Sept 2019, 08:39
Official
Good day Carmen
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephonic conversation, the Retentions department will call you this morning for the upgrade.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephonic conversation, the Retentions department will call you this morning for the upgrade.
Warm regards,Mazwi ZumaComplaints Analyst