MTN Retentions doesn't answer their phone

MTN took me for multiple rides on a contract I took with them in 2019. They would never debit me on the correct date, I could not forward pay the contract because their systems would not allow. The management/supervisors at this place is appalling, I honestly cannot breathe just typing this out.

I have been calling days on end to cancel the contract, noone answers the phone (sitting on the phone as we speak) call their upgrades department and there is someone there to answer.

These guys deserve a negative star, if it was possible. Took a chance on these guys but evidently clear why Vodacom is still the superior service provide. Have never had an issue with Vodacom except for the inflated data cost.

MTN and Telkom have the worst customer service out there its crazy man.