IK
Ibraaheem K

1 reviews | Active since Jul 2015

15 Jul 2015, 09:45

Mtn retentions department

MTN does not know the meaning of '' customer service''. I am now waiting 2 months for someone to reply to the tens of emails I have sent customer service to cancel my contract. I have also tried calling customer service 4 times now, and what happens??? It just freaken rings for an hour!! MTN is just the F*@ken worst !!. If you ever want a contract or even a prepaid line go through any network but MTN. My details are below if you decide to contact me.

0
Replies (1)
MTN South Africa
MTN South Africa's reply15 Jul 2015, 10:19
Official
Hello ebik786,

We sincerely apologise for any inconvenience this may have caused. This serves as an acknowledgement of your query and confirm to you that a MTN resource will contact you soon to assist you with this query.

Regards
Amogelang