NS
Neil S
1 reviews | Active since Nov 2010
06 Jan 2016, 14:30
MTN Retentions
what do I have to do to get someone from MTN retentions to call me back today instead of waiting 3 to 7 working days?<br> the lack of service from MTN makes it so much easier to move to another service provider after 16 years.
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Replies (1)
MTN South Africa's replyOfficial
08 Jan 2016, 12:46Hello Upset13,
Thank you for bringing this matter to our attention.
We apologise for any inconveniences caused as a result of this.
Kindly note the matter has been escalated to management to of our retentions department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention.
We apologise for any inconveniences caused as a result of this.
Kindly note the matter has been escalated to management to of our retentions department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply08 Jan 2016, 12:46
Official
Hello Upset13,
Thank you for bringing this matter to our attention.
We apologise for any inconveniences caused as a result of this.
Kindly note the matter has been escalated to management to of our retentions department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention.
We apologise for any inconveniences caused as a result of this.
Kindly note the matter has been escalated to management to of our retentions department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
Best regards,