MTN Retention department
<p> I called 808 3 times and confirmed that the Retention department's contact numbers are ********** and ********** but both these dont work ... not sure why your agents are misinformed and if they are I'm then not sure why these numbers are not working. So, what is the actual number(s)?</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that as per our telephone conversation the estimated amount for early termination has been emailed to you as per your request.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that as per our telephone conversation the estimated amount for early termination has been emailed to you as per your request.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********