1 reviews | Active since Mar 2015
MTN Retention Department
<p>My contract is due for an upgrade and I wish to cancel my contract completely. I have been calling the retentions department ********** and my calls haven't been picked up for the past 3 days. Its also been using up my airtime when holding for the next available consultant. I need this contract to be terminated ASAP, because I don't want to be charged for anything extra.</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
kindly provide us with the cell number or ID no for us to be in a position to investigate and resolve your problem accordingly.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
kindly provide us with the cell number or ID no for us to be in a position to investigate and resolve your problem accordingly.
warm regards
mike
REQ:***