aT
adheer T

1 reviews | Active since Mar 2009

03 May 2016, 09:39

MTN responds to posts but in reality still Zero Service!

http://hellopeter.com/mtn/reviews/handset-repair-ongoing-zero-service-for-3-months-*** Two weeks since this reply here on hello peter, yet still Zero form of service delivered! Shocking how poorly a business of this magnitude operates!

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Replies (1)
MTN South Africa
MTN South Africa's reply04 May 2016, 13:22
Official

Thank you for your post.


We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Kindly be advised that he wave sent a request to the Management team of our High Volume Repair Centre to urgently attend to the matter and contact you with feedback.

We would like to assure you that we are actively working to improve our service levels.

Kind Regards,

Zukiswa

REQ:***