MTN responds on Hello Peter is a joke, they don't take customers serious.

Dear Alice van der Merwe and your Team

When we write a review here (hello Peter.com) it means that we are frustrated, we are angry, we are **** off with your service. We expect you guys to action the matter and take it as a sense of emergency. We are not here to for you to respond;

"Thank you for your post.

We sincere apologized for any inconvenience incurred"

We expect action to be taken to resolve an issue. We are doing this because we didn't get assistance in the first place.

My name is dirty now because of poor communication from your side and taking long to rectify your actions.

My request is simple, I just a proof stating that my account is paid up last year. That's all. If you have authority to reply hello peter' s reviews you should have access to our accounts and send me the letter I requested. My email is ********** and please do the right thing.

Thank you.