MTN rep**** and still not resolved

I laid a complain on hello peter ( 4th .01.2016)the first time *** and was responded with send documents<br> I forwarded the document (06.01.2016)and requested they acknowledge they received it they did nothing after phoning no luck on 12th complaint on hello peter again and then was told ID copy is to dark reference # req ***- so convenient,<br> I resend the copy on the 12th and like usual nothing- what is wrong with you- if you have a problem with the fax forward your darn mail address and I can scan and send the documents but why the hell do you wait till people complain on Hello peter resolve this it is not that difficult. call me so we can resolve this cause clearly you are not capable f caring 2 ticks via any other form of comunication