MTN REPAIRS

I took my tablet for repairs to Protea Gurdens Mall (MTN store) in October 2017. The tablet was not switching on and that was the only problem. It was fixed and i went to collect it in November 2017. It switched off again and i then returned it back.

It was fixed again and i went to collect it in December. I discovered on collection date that the S-pen was missing. I informed the person who was assisting me and he said he will book it again for them to include the S-pen that was on the tablet when it went for repairs.

I received a call this year on the on the 23rd January 2018 that my tablet is ready for collection. I went to the store on the 27th day January 2018 to collect the tablet, the tablet was still without the S-pen. I left the tablet at the store again.

It seems as though i will never get my tablet back and its on contract. I am paying for something that i am not using. My complaint at the store went to deaf ears. I been a contract customer with mtn since 2014.