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zaakiya H
1 reviews | Active since May 2015
11 May 2015, 16:36
MTN Repair Centre services ducks! !!
On the 21st of April 2015 I took my phone to MTN Howard centre because it keeps rebooting I have a Huawei Ascend P6 the following week I called in to ask what's happening the branch says they awaiting feedback on the repair centre the next day they say I'm getting an ex hang they awaiting stock it's been a month now I keep calling the repair centre and sending emails all they responding with is still awaiting stock sorry for the inconvenience up to today I don't have a clue when I'm getting a new phone or even an ex hang for that matter I'm so fed up I'm ready to cancel this contract!
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MTN South Africa's replyOfficial
13 May 2015, 09:48Hello zaakiya,
Apologies for the inconvenience experienced, please note that the matter has been referred to the relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD ***
Regards,
MTN Service Provider
Apologies for the inconvenience experienced, please note that the matter has been referred to the relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD ***
Regards,
MTN Service Provider
MTN South Africa's reply13 May 2015, 09:48
Official
Hello zaakiya,
Apologies for the inconvenience experienced, please note that the matter has been referred to the relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD ***
Regards,
MTN Service Provider
Apologies for the inconvenience experienced, please note that the matter has been referred to the relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD ***
Regards,
MTN Service Provider