1 reviews | Active since May 2016
MTN REPAIR CENTRE
It has been 4 weeks since i took my phone (S5) to the mtn repair centre in Midrand for repairs, do to the the charging problem on my phone and it has been 4 weeks of not having a phone,I never got any feedback from MTN I have to call them all the the time no sms,no email,no calls from them,evry time i call them they tell me they ve got no parts, how can a big company like MTN not have parts??,worst part Im still paying for this phone!! this will be my 5th week without the phone,what the hell Im I paying MTN for???
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an urgent request has been sent to the repair center to assist with an update on repair. Once feedback is given will provide a update with breakdown on repair and collection TAT ( Turn around Time).
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regard
Kevin.
Best regards,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an urgent request has been sent to the repair center to assist with an update on repair. Once feedback is given will provide a update with breakdown on repair and collection TAT ( Turn around Time).
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regard
Kevin.
Best regards,