MTN removed minutes before 60days expire period due to MTN changing dates of value added services

LOST OF 34 MINUTES on 26th AUGUST MTN cancelled 34 minutes of my value added services on 26th August. Minutes that was LOADED ON 8 JULY According to MTN these minutes were only valid for 2 months. Does that relates to 60days or 2 invoices submitted to client?? MTN change dates – and value added services got loaded (12 DAYS EARLIER) on 26th JULY instead on normal 8 August. The next set of value added services were then loaded on 26th August. ONE MONTH LATER AND NOT FULL 2 CALENDER MONTHS AFTER THE JULY VALUE ADDED SERVICES LOADED ON 8th JULY Which means that MTN submitted 2 invoices for July and that these invoices were not calender month apart/ 30 days apart. MTN says that by the 26th Aug it was allready 2 months and more after the minutes/voice was loaded on my phone and therefore becomes invalid and they removed my 34 minutes- EMPHASIS minutes only valid for 2 months. Which is not true. I did not have these minutes for 60days. But the MTN invoices were not dated 60days apart. I still had till 8 September to have used my minutes loaded on 8 July. MTN OWES ME MY 34 MINUTES – minutes valid untill 8th September but removed from my account by 26th August.

REF: 1- ********** 814 28 Aug I queried the LOST 34 minutes. I was told query is resolved. But MTN did not reload my 34 minutes or did not inform me why. I had to make 2 more calls before MTN informed me that those 34 minutes are lost/ taken away/ FOR EVER due to be older than 2 months. (As stated above I did not have those 34 mintues for 2 months or 60 days before MTN removed it.