Mtn rejecting contract based on non-existent previous account

<p>Hi</p> <p> </p> <p>I've tried to take out an account with mtn over 2 weeks ago. My account was rejected apparently due to a previous account with mtn which was in arrears, however I've never had an account with mtn in my life. I told them this and they said head office says there is an account against my ID number, however, they can give me zero details about this account which is allegedly mine? Please explain that? </p> <p> </p> <p>So I was told to get an affidavit confirming that I have never had a previous account. I submitted this one week ago and was just contacted to say that the account is still rejected. </p> <p> </p> <p>This is absolute terrible service, please someone from MTN get hold of me and resolve this ASAP. I will not accept having the contract rejected based on some fictitious account. </p> <p> </p> <p>Nicholas Bell </p>