RP
Ruan P
1 reviews | Active since Jul 2011
09 Oct 2015, 10:25
MTN refusing to reflect my payment
Can I just say I am very sad about how you treat me after being with mtn for years. You simply refuse to fix my bills even after I sent numerous official PROOF of payments from my bank. My number will be provided by hellopeter. Ive given countless details and wasted hours that I will NEVER get back. I hope you guys are proud of your pathetic service. SHAME on you mtn.
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MTN South Africa's replyOfficial
11 Oct 2015, 11:13Hello ruanp28,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that your query has been escalated to Accounts department for assistance.
Warm Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that your query has been escalated to Accounts department for assistance.
Warm Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply11 Oct 2015, 11:13
Official
Hello ruanp28,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that your query has been escalated to Accounts department for assistance.
Warm Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that your query has been escalated to Accounts department for assistance.
Warm Regards
Nompumelelo
REQ:***
Best regards,