mZ
monique Z
1 reviews | Active since Jan 2020
11 Feb 2020, 11:18
MTN refusing to comply
I just received a call MTN agent Zama and Lulu. I asked Lulu to remove me off their database and she flat out refused despite me advising her that it is my legal right to request them not to contact me. I advised her that I have no interest to hear what MTN is offering loyal Netflix subscribers. She was extremely rude when I requested she remove me off their database
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
11 Feb 2020, 16:46Thank you for your post.
We sincere apologized for any inconvenienced caused to you.
MTN is a huge company with agents with the same names without the surnames we cannot assist much, however we have sent the complaint to all MTN outsource company to assist with the removal of your contact numbers.
Hope this help.
Kind Regards,
Alice van der Merwe
MTN
We sincere apologized for any inconvenienced caused to you.
MTN is a huge company with agents with the same names without the surnames we cannot assist much, however we have sent the complaint to all MTN outsource company to assist with the removal of your contact numbers.
Hope this help.
Kind Regards,
Alice van der Merwe
MTN
Best regards,
MTN South Africa's reply11 Feb 2020, 16:46
Official
Thank you for your post.
We sincere apologized for any inconvenienced caused to you.
MTN is a huge company with agents with the same names without the surnames we cannot assist much, however we have sent the complaint to all MTN outsource company to assist with the removal of your contact numbers.
Hope this help.
Kind Regards,
Alice van der Merwe
MTN
We sincere apologized for any inconvenienced caused to you.
MTN is a huge company with agents with the same names without the surnames we cannot assist much, however we have sent the complaint to all MTN outsource company to assist with the removal of your contact numbers.
Hope this help.
Kind Regards,
Alice van der Merwe
MTN
Best regards,