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Praisewell Nonhlanhla Dube-Zungu

1 reviews | Active since Sept 2017

02 Sept 2020, 08:08

MTN refusing once more to send August 2020 statements; without Hellopeter’ intervention

Despite several email requests; as usual MTN personnel ignore my right to receive August 2020 monthly statements.

Even their customer care has joined the choir. I was still surprised to be sent the July statements without begging.

Mind you; I get billed for this.

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Replies (1)
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Praisewell Nonhlanhla Dube-Zungu's update03 Sept 2020, 09:06
Reviewer Update
Guys
I am really desperate.
MTN Management do not give a damn about service.

Please help me establish what more (above paying for monthly billing services and emailing MTN customer care), one has to do to be sent a monthly statement.
I subscribed for this service because I need it.

They are not bothering to respond to any of my efforts.

At least I need a reliable body in this country to whom I should report this to get help.