MTN REFUSES TO RE-CONNECT MY MONTHLY DATA FOR WIFI EVEN AFTER I HAVE PAID THE MONTHLY PREMIUM

I have a month to month data contract with MTN and this month the debit order did not go through and I have done a direct eft payment. This was the response after I sent them the proof of payment and ask to be reconnected. “The payment you have just made will therefore be allocated to next month’s billing cycle. You will not be provisioned for this month as the provisioning cycle is already closed.”

This has never happened before and MTN has never made me aware of this before.I have never been made aware of this before. Now I have no internet connection even after I have paid the premium.