1 reviews | Active since Aug 2013
MTN REFUSES TO PROCESS INSURANCE CANCELLATION
<p>I am really disgusted on how Mtn insurance has treated my cancellation request,two weeks and still no reply.I emailed,faxed the form even tried to call several times.</p> <p>Please note that I need this insurance to be cancelled ASAP,as I cannot be paying for something that will not be benefiting me in the future.Mtn has advised that I am not covered.</p> <p> </p> <p>Acc no: A***</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***