1 reviews | Active since Jun 2014
MTN refuses to correct admitted billing issues
The saga continues. MTN acknowledged in their response to an earlier report on HP that their is a mistake on my account. They also acknowledged that my data bundle was not loaded, in an email I received almost two weeks ago. They even provided me with a REFERENCE NUMBER (REQ:***) for the \rectification"they will do. I have since received a new statement: no change"
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Due to receiving this post late, we have noted that a credit of R3282.41 (incl. vat) was passed to your account on 2016-04-21
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Due to receiving this post late, we have noted that a credit of R3282.41 (incl. vat) was passed to your account on 2016-04-21
Kind Regards
Siphumezo
REQ:***
Best regards,