MTN REFUSES TO CANCEL MY CONTRACT - ONGOING BILLING WITHOU CONSENT

I’ve had an extremely frustrating experience with MTN regarding the cancellation of a business contract. Despite multiple attempts to cancel my service, MTN has continued to bill me month after month, ignoring my cancellation requests.

I reached out through various channels, including email and customer care, and followed all the necessary procedures. Yet, the contract remains active, and I am being charged for a service I no longer use or want. Every time I contact them, I’m either transferred endlessly or promised feedback that never arrives.

This feels like deliberate obstruction—a tactic to keep charging customers against their will. For a major telecoms provider, this kind of behavior is *********.