MTN refuses to cancel my contract

Dear MTN,

i have been trying to cancel this contract for more than 2 months now. I was asked to call, when i call, i am told to go to the store. When i go to the store i am told other things. i have accepted that last month's debit order would run, not because of my fault, but because i didn't want to cause a scene. Now, you still haven't cancelled this contract. You are busy asking for IRMS numbers that i didn't receive and now there's an SMS message stating that i will be contacted to confirm the cancellation. Why is it difficult for you to just cancel the contract as per my request. I no longer have the router, so i definitely wants to cancel. This is another one of your tricks to debit me again month end.

Cancel this contract and send confirmation please. You are being unfair to me as a customer. I did what i was supposed to do. When did you MTN become such a ****? trying to **** customers with delayed cancellations. No man, cancel this and send confirmation. And please tell that Centurion store Manager to learn how to handle clients in a professional manner. i am NOT child.