MTN REFUSES TO BLOCK MY ****** CELLPHONE

MY CELLPHONE WAS ****** FROM A BREAK IN AT MY FLAT<br> THE PHONE WAS BOUGHT ON CONTACT FROM MTN AND I WAS NOW ON MTN PAY AS YOU GO.<br> WHEN THE PHONE WAS ****** I WAS STILL USING MTN AS MY SERVICE PROVIDER.<br> I THEN BOUGHT A NEW CELLPHONE ON CONTRACT WITH CELL C AND PORTED MY CELLPHONE NUMBER.<br> <br> i PHONED THE MTN SERVICE CENTER MULTIPLE TIMES TO REQUEST TO GET MY CELLPHONE TO BE BLOCKED AND THEN GET MY ITC NUMBER FOR INSURANCE PURPOSE. EACH TIME I CALLED MTN REFUSED TO ASSIST ME. I GAVE THEM MY IME NUMBER AND MY CELLPHONE NUMBER. MY INFORMATION WAS STILL ON THEY SYSTEM FROM WHEN I HAD THE CONTRACT WITH THEM. <br> I REQUESTED TO SPEAK TO A SUPERVISOR, THE SUPERVISOR NAME WAS NYAMEKA MABIJA I EXPLAINED THE WHOLE STORY TO HER AND SHE SAID SHE WILL ASSIST. <br> <br> I THEN SENT NYAMEKA MABIJA A EMAIL REQUESTING HER TO SEND ME MY ITC NUMBER ON THE 16TH OF MARCH AFTER BEING TOLD MTY CELLPHONE WILL BE BLOCKED. I HAVE GOT NO RESPONSE FROM HER I CALLED NO ANSWER. IT'S 10 DAYS LATER I'M STILL WAITING FOR MY CELLPHONE TO BE BLOCKED AND TO GET ITC NUMBER FOR INSURANCE FROM NYAMEKA MABIJA A MTN CUSTOMER SERVICE SUPERVISOR.