MTN refuses to allocate my payments!

I have a contract with MTN for a Samsung galaxy tablet 10'.<br> I contacted MTN in june to find out what my balance was as I wanted to settle the account, I was told that the last payment they got was late year march and the call centre consultanct could not give me a balance. <br> <br> My account handed over (I was not contacted by the way), I contacted the lawyers as the call center advised. I emailed my statements from jan 2015 to the lawyers so that they can allocate my payments to my account. <br> <br> I have not received feedback from them. I visited both stores at centurion mall, they are unable to pick up my accountusing the cell number ***, Id number *** or my account number A***. basically I don't have a contract with them.<br> <br> Eventually the lady picked up my account and allocated the R1000 payment I made in May 2015, she told me it will take 48 hours to reflect. I cannot even check my balance because the lawyers cannot find my account, note I am speaking to difference people everytime I call the lawyers, some of them easier it up others cannot that's absurd itself.<br> <br> I just want all my payments to reflect, and a balance<br> <br> Thanks<br> KELLISHA ASCENCAO