BN
Beverley N
1 reviews | Active since Apr 2017
03 Apr 2017, 15:06
MTN REFUNDS
<p>I app**** for a refund from MTN (Ref ********** ) last yesr December and i have still not recieved my money back. But let you not pay your account and **** disconected. To top it all it had nothing to do with me paying my account. I had to do a payment for my Daughter to Mweb and i accidently paid MTN. The guys and the Cape Gate store said it could take 4 weeks because of the holidays and i accepted that but it's April already, really!</p>
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MTN South Africa's replyOfficial
03 Apr 2017, 15:30Thank you for your post.
Thank you for taking the time to answer my call, it’s highly appreciated
We apologize for the break down in service and for any inconvenience we might have caused you.
Please can you email to me the proof of payment made into MTN account for assistance, email address ***
Kind Regards,
Alice van der Merwe
Reference Number: ***2
Best regards,
MTN South Africa's reply03 Apr 2017, 15:30
Official
Thank you for your post.
Thank you for taking the time to answer my call, it’s highly appreciated
We apologize for the break down in service and for any inconvenience we might have caused you.
Please can you email to me the proof of payment made into MTN account for assistance, email address ***
Kind Regards,
Alice van der Merwe
Reference Number: ***2
Best regards,
BN
Beverley N's updateReviewer Update
03 Apr 2017, 15:34Hi Alice
Thank you for your prompt response, this is how it should always be. I have sent through my proof of payment.
Thank you
Bev
BN
Beverley N's update03 Apr 2017, 15:34
Reviewer Update
Hi Alice
Thank you for your prompt response, this is how it should always be. I have sent through my proof of payment.
Thank you
Bev