1 reviews | Active since Jan 2017

10 Jan 2017, 13:43

Mtn Reference Number: ***8 overdue contract cancellation request

<p>Mtn Reference Number: ********** 8</p> <p>Please stop this ******** activity of debiting my accounts even though I have paid up the account. I don't want your ********** data. Stop loading data on my SIM card and cancel this account.</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply18 Jan 2017, 17:39
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

As per our telephone conversation kindly be advised that will do a follow up with retentions department with regards to cancellation letter and feedback.

warm regards

REQ:***

mike