Mtn ref ***9

<p>Good day</p> <p>i have a query for two months with mtn for what they call self service ,I have been billed more than 12 months of my monthly fees.</p> <p>i have send emails back and forth for them to help me,I have send DM"S to their Twitter account but they don't want to understand because they say I did not use the word cancel in my communication even though it's clear from the emails even the voice record that I asked for what I wanted from them</p> <p>please assist my kids are starving as we speak</p> <p> </p> <p>i can send the emails and the voice record</p>