MTN Recycles deceased's number
<p>Just realized that MTN has given my deceased father's number to a new customer. Have some respect MTN those numbers should be deleted not recycled. Now a stranger will recieve private notifications or messages. Is nothing sacred to you MTN? They way you have treated us since he passed is disgusting.</p>
Good day Anelle,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.
Kindly accept our sincere apologies for any inconvenience caused.
Please note that if the number in question was not used for a certain period of time or a change of ownership was not requested when notifying MTN about the passing of your father MTN is able to recycle the number.
Regards,
MTN SA.
Good day Anelle,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.
Kindly accept our sincere apologies for any inconvenience caused.
Please note that if the number in question was not used for a certain period of time or a change of ownership was not requested when notifying MTN about the passing of your father MTN is able to recycle the number.
Regards,
MTN SA.