MTN REALLY REALLY REALLY DON'T CARE!! JUST LIKE OUR GOVERNMENT!!

I got a new Samsung A70 one month ago and already it's faulty "black screen " I took it to mtn in Cresta where I got the phone from, the consulate Lesgo told me that it can't be booked in under warranty as I gave the earphones away, so he can only book it in as a normal repair. I drove 20km to a friend as he also has a A70 and said that I can have his earphones. I get back to mtn Cresta only to be told that they are NOT the correct earphones????? *** MANAGER TO BUSY HAVING COFFEE WHEN I WANTED TO SPEAK TO HIM!! Then get told that the pin is also missing!!! Use a ****n paperclip like everyone else!!! MTN DO NOT CARE OR HELP OUT THEIR LOYAL CUSTOMERS!!!! YOU SUCK AND I WILL TELL EVERYONE I MEET AND ALL MY CUSTOMERS!!!!!