MTN REALLY HATES ITS CUSTOMERS

I have been a MTN customer since 1998, my mother got us all cellphones to try cut the landline down and as I have grown up, we moved all our phones from prepaid to contract with no problems, I now have 3 call contracts and 2 data contracts on my name. In May 2015, I upgraded my mother's data contract at the MTN store in Vincent, East London. I live in Johannesburg but was visiting family. End of May came and I did not receive a statement, end of June came and a statement arrived, it was then I noticed that my line was open. After numerous calls, emails and social networking complaints, I get told that I must go to the store I did the upgrade at, 1000km away. On 11 August 2015, I go to the store and Aviwe assures me he loaded the limit and will sort it out. After much screaming, he copies me on a email on the 4 September logging my complaint and almost a month later, still nothing. MTN if you hate us so much, we will gladly take our business somewhere else, I was booked off for stress last week and honestly don't need more admin in my life.