The level of incompetence at MTN’s accounts department is staggering! The lack of Customer Care and follow up is difficult to comprehend. Whatever happened to the ‘Good old Days’ when customers were treated with respect and consideration? When our money was important, when business respected its clients? I have been struggling now for 15 months to get an answer from MTN’s accounts department without any success at all – only promises and empty ones at that! Really guys – get your act together and show us, your customers, that you give a damn!
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