NR
Naushaad R

1 reviews | Active since Feb 2017

20 Mar 2019, 13:43

MTN Randburg square great staff

I would like to commend MTN in Randburg square for their exceptional service and friendly help . I have been their on multiple occasions to make payments and also sort out account issues and was always assisted to the best of their ability and always with a smile .They are outgoing and willing to assist .I have visited many MTN branches but none compare to the customer service i get here . I just upgraded my contract with them and the speedy and friendly assistance was exceptional . Keep it up guys

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Replies (1)
MTN South Africa
MTN South Africa's reply20 Mar 2019, 14:21
Official
Good day Naushaad

Thank you for your recent correspondence.

At MTN we rely on feedback from our customers in order to improve on our goods and services. We value and appreciate all comments as they play an important role in providing our loyal customers, like you, with the quality of goods and services they deserve. Your email has been forwarded to our Management Team to inform them of the excellent service rendered to you.

We'd therefore like to thank you for taking the time to send us this fantastic positive feedback!  We take great pleasure in knowing that you enjoyed your MTN experience.

Thanks again for your patronage and continued support.

Should you require any further information, please do not hesitate to contact us. 

Warm Regards
Zenetta Portia Viljoen
Complaints Management Team