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Veronique I
1 reviews | Active since May 2017
10 Jan 2019, 13:34
MTN ran off with almost R 1000 of my money and now refuses to speak to me
MTN stole almost R 1000 from you banking account. Jessica John from Complaints Management has been promising since last year it will be paid back in 5 - 7 days and money was never paid. She said this to me in writing I have. Now she ignores me. I have been contacting her for 2 months and she just keeps on ignoring me. Where is my money you stole and promised to pay back??? I have all the proof in writing therefore Jessica John ignores me. What customer service and *****f is this? Must I go viral on your facebook page so all your customers can see and be warned ?? Christal Roman
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Veronique I's updateReviewer Update
17 Jan 2019, 14:42Hi Jessica. That is the same thing I have been told for almost a year. Everytime it comes close and then I must hear it was authorised just pending payment. Why was it so easy to take my money within days and it takes almost a year to return it this ****************? Why was my money taken from me in the first place if no product was provided? Is that not *****? It is this not the same behaviour that the Guptas followed?
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Veronique I's update17 Jan 2019, 14:42
Reviewer Update
Hi Jessica. That is the same thing I have been told for almost a year. Everytime it comes close and then I must hear it was authorised just pending payment. Why was it so easy to take my money within days and it takes almost a year to return it this ****************? Why was my money taken from me in the first place if no product was provided? Is that not *****? It is this not the same behaviour that the Guptas followed?