LH
Leande H
1 reviews | Active since Nov 2018
01 Dec 2018, 06:46
Mtn r
After my previous review assumed that it would be the end of my troubles. Thry credited my account with the amount they overcharged. So i assumed i will not pay my bill until the credit is finished, but they dedicted it again and still at the wrong rate again. (R781 instead of the R500). I didnt sign a contract for R781 but forR500. At this rate i think i should just cancel my contract.
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MTN South Africa's replyOfficial
03 Dec 2018, 10:26Good day Leande
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,
MTN South Africa's reply03 Dec 2018, 10:26
Official
Good day Leande
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,