1 reviews | Active since Sept 2015
MTN QUIZ MOOLA IS A ****
Good Day<br> <br> I decided to play the MTNQuizMoola sms game today after playing for a while i realised that there is no way anyone could win at this game due to the fact that the quiz questions come at such a rapid rate that by the time you answer the question no less than four other questions had already arrived effectively rendering your answer to the question you were answering incorrect due to the fact that it then took that response as the answer for the new question that arrived i then decided to opt out of the game to sms stop to their 30641 number but to my surprise the questions still keep coming and at even a more rapid rate four more times i sent STOP to 30641 and still nothing i then called MTN customer helpless and was advised to use *136# so i did and no response from the USSD code at all and still the quiz questions keep coming again i phoned MTN helpdesk and after a while of holding i was informed that i will have to wait until Wednesday for someone to look at my query which i find completely unacceptable as it seems that MTN are intentionally doing this to make as much money as possible to their benefit and to do in their customers this is dishonest and i am disgusted
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that your query has been escalated.
Regards
Lorraine
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that your query has been escalated.
Regards
Lorraine
REQ:***
