Mtn, quick to send contracts but not your device.

I went into both stores in the Canal walk branch wanting to buy a iPhone 15 Pro Max.They made me wait in line only for both places to say they are out of stock.

Then I decided when I got home I would order it online. The online call center called me on the Saturday and sorted everything out for me, they even sent me a copy of the contract and in the email they said they would contact me with delivery details soon. It's been 2 weeks! I am still waiting for them to get back to me.

I have emailed customer care and NO RESPONSE. I eventually called and got through to someone. She then gave me a number *** and told me I need to get some other number from them to find out about delivery details because according to her nothing is found under my ID number on their side.

When I call that number it says it does not exist. You people are just giving me the run around and no one can give me a straight answer. I just want my new phone.

Not only that, you people took my banking details so if you even think of deducting the money and I don't have the phone we are going to have a even BIGGER issue.

It's been TWO weeks. I am FED UP! I do not want to go in store because no one is willing to help and the customer care has also proven to be useless.

Can someone please get back to me so that I can get my device with you people.