AJ
Ayodele J
1 reviews | Active since Oct 2018
20 Nov 2018, 12:45
MTN Queries
Goodday,
I received the following sms from MTN but iam not even an MTN customer. Trying to get through to MTN to speak to a someone is difficult as you need an MTN number!
The sms i received is as follows: Here with your MTN Statement for A ********** , the amount of R3864.83 is due on 2018-12-02. To view your account details please visit (link: https://mycontract.mtn.co.za) mycontract.mtn.co.za
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Replies (2)
MTN South Africa's replyOfficial
20 Nov 2018, 15:14Good Day Ayodele
Thank you for your post.
Please accept our apologies for any inconvenience caused.
Kindly note we are attending to this matter and will revert to you with feedback.
Warm RegardsBrendah LangaComplaints Management team
Thank you for your post.
Please accept our apologies for any inconvenience caused.
Kindly note we are attending to this matter and will revert to you with feedback.
Warm RegardsBrendah LangaComplaints Management team
Best regards,
MTN South Africa's reply20 Nov 2018, 15:14
Official
Good Day Ayodele
Thank you for your post.
Please accept our apologies for any inconvenience caused.
Kindly note we are attending to this matter and will revert to you with feedback.
Warm RegardsBrendah LangaComplaints Management team
Thank you for your post.
Please accept our apologies for any inconvenience caused.
Kindly note we are attending to this matter and will revert to you with feedback.
Warm RegardsBrendah LangaComplaints Management team
Best regards,
MTN South Africa's replyOfficial
27 Nov 2018, 12:10Good Day Ayodele
As per our telephonic conversation, this is to confirm that this matter has been resolved.
We thank you for your patience in the time that we were trying to resolve the issue.
Warm RegardsBrendah LangaComplaints Management team
As per our telephonic conversation, this is to confirm that this matter has been resolved.
We thank you for your patience in the time that we were trying to resolve the issue.
Warm RegardsBrendah LangaComplaints Management team
Best regards,
MTN South Africa's reply27 Nov 2018, 12:10
Official
Good Day Ayodele
As per our telephonic conversation, this is to confirm that this matter has been resolved.
We thank you for your patience in the time that we were trying to resolve the issue.
Warm RegardsBrendah LangaComplaints Management team
As per our telephonic conversation, this is to confirm that this matter has been resolved.
We thank you for your patience in the time that we were trying to resolve the issue.
Warm RegardsBrendah LangaComplaints Management team
Best regards,