MTN puts families lives at risk and do not care!

MTN really has the worst service and should be ashamed with themselves! 9 days ago the internet data side of their network in our area dropped and right in the middle of the riots. Our area is close to some of the worst looting that was taking place in the country and we needed as a community to be able to use our data to communicate with all those that were guarding the entrances to our community. You can imagine while they were looking Hammersdale and Value Logistics which are our neighbors our wives and children were scared. Many men would leave their wives and children locked up in their homes to go and keep the rioters out of our areas and we could not WhatsApp each other for simple check ins. After reporting the issue to MTN they said they would escalate the issue each of my calls and after day three I requested the supervisor to contact me so our community could get answers. Each time crickets nothing at all so they really do not care about communities and this is sad as I am sure there are many in our area that are with MTN. It is a disgrace that one has to pay for a service that is non existent to a company that does not care to even communicate with its client base. MTN you have put our families at risk and now you are putting our businesses at risk as we try and rebuild from the shutdowns and riots.