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Giancarlo R

1 reviews | Active since Jun 2022

12 Jun 2022, 12:09

Mtn provides terrible service

I upgraded my contract at the New Market branch. The contract I took was not loaded correctly thus I received the incorrect amount of data and minutes. After numerous attempts to get this resolved it was never sorted. It is two months now that I received the incorrect amount. I don't understand how no one can actually sort this out it is ridiculous and shows poor quality of service.

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Replies (1)
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Giancarlo R's update15 Jun 2022, 09:38
Reviewer Update
No one as of yet, after new attempts has been able to sort this out for me. I would have preferred to take a contract from another service provider if I knew that I would not receive service at all.